I’ve received a call/notice in error. It’s addressed to John Smith, but it’s not the right John Smith?
We recommend that you contact our office to confirm the identity of the account that we have listed. Proving your date of birth and any other information as requested will often clear up any confusion.
I’ve received a notice in the mail, but it’s addressed to someone who doesn’t live here any longer?
Mark “moved” on the envelope and return it to our office.
I don’t owe this bill, it’s already paid?
We ask that you forward proof of payment to our office via email or fax for us to investigate./p>
I’ve received a call/notice, but I work during NRC business hours. Can we communicate in writing?
Complete the below request and we will have an agent reach out to you via your preferred method of communication.
I’ve received a call/notice, but I work shift work and would like a representative to call me on a specific day/time?
Complete the below request and we will try and accommodate your request.
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"We have sent a number of our delinquent accounts to NRC and have been very please thus far."
"Everyone I have encountered is very professional. Very refreshing... you have all my business now !"
"NRC has been great to work with.They are very prompt with their responses to questions and concerns. There rates are some of the best as well. It is very easy to list clients with them as well. They have also been successful in recovering some of our money. I would recommend their services to other companies.
Thank you! "