Importance of listing early – don’t wait. Time is of the essence!
Statistics show that the longer an account is past due, the less likely the recovery. We urge clients to send in their past due accounts the moment they sense a problem. See our warning signs page for tips.
In addition to listing accounts for collection sooner, we also use the motto “Information is Power.” What we mean is, the more information you collect, the better the odds of recovery.
For commercial customers, we recommend that you get the proper company name, including operating and trade names. Also, contact names for both daily contacts and management/executives. We also suggest a combination of phone numbers and email addresses for contacts. If possible, a credit application before extending credit is always a good idea.
If you have consumer or retail customers, the same rule applies to getting as much information as possible. We suggest obtaining addresses, phone numbers, email addresses, date of birth, driver license, emergency contacts or secondary contacts, and references.